Privacy Policy

Thank you for exploring the online and mobile platforms created by LeadPulse CRM Inc. The following pages contain our privacy statement, which aims to inform you about the kinds of personal information we gather, how we utilize it, who we disclose it to and why, as well as the measures we take to safeguard it. We delve into these topics extensively in the subsequent sections. We urge you to carefully read through them. In the meantime, we offer a brief summary below.

What information do we gather?

We collect two categories of information from you online, which we then store and utilize:

  1. Non-personal information is automatically collected from every visitor, including details about your device’s operating system.
  2. Personal information is either voluntarily provided by you or collected automatically.

Why is it utilized?

We utilize non-identifiable data to oversee and enhance our online and mobile platforms, as well as to make informed choices regarding the programs that our customers may find appealing.

We utilize personal information that is voluntarily provided to address your inquiries and furnish you with the requested services, among other purposes as elaborated below. We do not trade or lease your personal information to external data vendors or marketing companies. As one would anticipate, we divulge your information when compelled by law.

When do we disclose it?

We disclose personal information when it is necessary to meet our legal responsibilities and when our vendors and business partners require it to fulfill the terms of our agreements. We do not engage in the sale or rental of any personal information to third-party data brokers or marketing companies.

Your Privacy Choices and Rights

You have the option to refrain from sharing personal information in order to access the majority of the features offered by our online and mobile resources. Additionally, you have the ability to choose not to participate in specific activities such as receiving newsletters and announcements. It should be noted that residents of California and individuals whose personal information was collected while they were in the GDPR Jurisdictions possess certain additional rights.

Contact Us

If you have any inquiries regarding this summary page or our online privacy policy, feel free to reach out to LeadPulse CRM Inc. You can contact our Legal & Compliance Department by sending your questions to the following address: Attn: Legal & Compliance Department, LeadPulse CRM Inc. Alternatively, you can also reach us by email at contact@leadpulse.co. We are available to assist you and provide any necessary information or clarification you may need.

WHAT DATA DO WE GATHER ABOUT INDIVIDUALS AND HOW DO WE UTILIZE IT?

In general, we obtain personal data through automated or technical methods, as well as when individuals willingly provide it to us. We outline the process of automatic data collection here, while the voluntary submission of information is detailed below. By utilizing our online and mobile resources or making a purchase of our products or services, you are indicating your agreement to this section of our privacy statement and consenting to the use and disclosure of your information as described.

When engaging in specific activities through our online and mobile platforms, you may be requested to furnish us with personal details. This information typically comprises identifiers such as your name, email address, physical address, and phone number. Additionally, we may collect professional information pertaining to the field you work in, as well as financial account details including credit card information.

If you opt to send us an email or complete an online form, you are willingly sharing personal information with us. By doing so, you acknowledge that we have a valid and lawful reason (such as improving our online and mobile resources, enhancing our products and services, generating usage reports, fulfilling contractual obligations, supporting marketing efforts, complying with legal requirements, or serving our legitimate business interests) to gather, utilize, and disclose that information for the intended purpose and other reasonable internal business needs. We do not engage in the sale, rental, or trade of voluntarily provided personal information to third parties.

If you do not wish for us to gather this particular kind of personal data, kindly refrain from supplying it. This implies that you should not engage in any activities on our online and mobile platforms that ask for or necessitate such information. Instead, you may wish to communicate with us via telephone or traditional mail. The decision to participate is entirely up to you. Opting out may restrict your ability to fully utilize the online and mobile resources, but it will not impact your access to certain information that is publicly available on these platforms.

Here are several ways in which you willingly provide us with your personal information and how we utilize it:

Emails and Online Forms – When you send us an email or complete an online form to reach out to us, we retain your email address and any other personal details (such as home address or phone number) that may be included in the content of your message or attached to it. We use this information to respond directly to you and fulfill your request. Depending on the personal information shared, we may reach out to you through emails, telephone calls, and/or text messages. Additionally, we might send you information about our products or services that we believe may be of interest to you.

Event Registration – When you sign up for events, conferences, or programs that we organize ourselves (instead of outsourcing to a third-party event manager with their own privacy policies), you will be providing the same types of identification details mentioned earlier. In cases where there is a registration fee, we may also request your credit card or other financial information. This information is utilized to complete your event registration and to send you relevant communications pertaining to the event.

Account Registration – When you sign up for an account or create a sub-account for your child, you provide us with personal details like your name and email address (or your child’s name and email address). We store this information for the purpose of setting up and maintaining your account. In certain instances, we may also create a password and profile for you to communicate with you and any sub-accounts you have created through email.

Subscribing to Our Service – When you decide to become a subscriber to our service, it means you are becoming a customer of our product or service offerings. In order to formalize this relationship, you will need to enter into a subscription or other agreement through our website’s Terms of Service. Rest assured that any information you provide us with will be used solely for the purpose of fulfilling our contractual obligations to you. This includes providing the products and services you have purchased, managing your account, and maintaining open lines of communication with you.

Social Media and Community – Our online and mobile resources may provide social media-like community features, allowing users to share messages, and comments, and upload various files and materials. If you decide to utilize these features, any information you share, such as your screen name and personal details, will be publicly accessible and not protected by this statement.

Information Collected Automatically

When you browse our website or use our mobile applications, we gather certain information automatically. This data is collected through your web browser using tracking technologies like cookies, which are small text files that are downloaded onto your computer or mobile device when you access our online resources. Cookies enable us to identify your device and store information about your preferences and previous actions. For more details, you can refer to our Cookie Policy. If you’d like to learn more about cookies and tracking technologies in general, you can find additional information here.

We permit third-party vendors to employ cookies or similar technologies for the purpose of gathering information about your browsing activities after you have used our website. As an example, we utilize Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics utilizes cookies to assist us in analyzing your usage of our online and mobile resources, as well as enhancing your overall experience when you visit these platforms. To obtain further details on how Google utilizes this data, please visit www.google.com/policies/privacy/partners/. If you wish to learn more about how to opt out of Google Analytics, you can do so by visiting https://tools.google.com/dlpage/gaoptout.

The data gathered about your internet activity, using cookies and similar methods, encompasses various details, such as:

  • The domain name and IP address that were used to access our online and mobile resources.
  • The type of browser and operating system that you utilized.
  • The date, time, and duration of your visit.
  • The particular page you visited, the graphics you viewed, and any documents you downloaded.
  • The specific links to other websites that you accessed through our online and mobile resources.
  • The specific links from other websites that you used to reach our online and mobile resources.

Moreover, in the event that you utilize our internet and portable assets from a cell phone or some other mobile gadget, the supplier of mobile services might send us distinctively identifiable data about your mobile device. This enables us to gather mobile phone numbers and connect them with the identification information of your mobile device. Certain mobile phone manufacturers also have systems in place that can track the physical location of devices. If you have enabled location services on your device, we may receive this information as well. However, if you prefer that we do not collect or utilize geolocation data, you can disable location services by adjusting the settings on your device.

In any case, we utilize both automatically collected data and information from mobile devices to create general reports about popular pages on our online and mobile platforms. This allows us to understand how our customers and followers access our resources. The data is then utilized to manage and improve the functionality of our online and mobile platforms. It also helps us make your activities more convenient and efficient by remembering certain information to save you time.

We ensure that we handle and retain your personal information in compliance with applicable laws. We only keep it for as long as necessary to fulfill the purposes mentioned above, following our internal data retention procedures.

Your Rights & Options

If we use the personal information you provided to us in order to send you materials, such as newsletters or product alerts via email or text, and you decide that you no longer want to receive such materials, there are several options available to you. You can opt-out by following the instructions provided in the email or other communication, such as responding to the text with the word “STOP.” Alternatively, you can contact us directly using the contact information provided below. Once we receive your request, we will make reasonable efforts to remove your name from our distribution lists. However, please note that it may take some time for your name to be completely removed from our lists, and during this period, you may still receive materials. In addition to opting out, you also have the right to access, modify, and delete your personal information by contacting us using the contact information provided below.

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